Plans
Free
€0/monthPerfect for getting started and testing.
- 10 agent minutes/month
- Access to all models
- Community support
- Hard usage limit (no overage)
Starter
€20/month (€16.67/mo yearly)For individual developers and small projects.
- 60 agent minutes/month
- €0.12/min overage
- Email support
- API access
Business
€89/month (€74.17/mo yearly)For growing teams and production workloads.
- 250 agent minutes/month
- €0.11/min overage
- Priority support
- Voice cloning
- Team seats
Enterprise
€240/month (€200/mo yearly)For large-scale deployments.
- 3000 agent minutes/month
- €0.07/min overage (volume discount)
- Dedicated account manager
- Custom integrations
- SLA guarantees
What’s an Agent Minute?
An agent minute is one minute of generated audio. This is calculated based on the duration of the output audio, not the input text length or processing time.Example: If you generate a 30-second audio clip, that uses 0.5 agent minutes.
Plan Comparison
| Feature | Free | Starter | Business | Enterprise |
|---|---|---|---|---|
| Agent Minutes | 10/mo | 60/mo | 250/mo | 3000/mo |
| Overage Rate | N/A | €0.12/min | €0.11/min | €0.07/min |
| Models | All | All | All | All |
| Voices | Public | Public + Custom | Public + Custom | All + Cloning |
| Voice Cloning | ❌ | ❌ | ✅ | ✅ |
| Team Seats | 1 | 1 | 5 | Unlimited |
| Support | Community | Priority | Dedicated | |
| SLA | ❌ | ❌ | 99.5% | 99.9% |
Overage Pricing
When you exceed your included minutes, you’re charged per additional minute:| Plan | Overage Rate | Effective Rate |
|---|---|---|
| Free | Not available | - |
| Starter | €0.12/min | €0.0020/sec |
| Business | €0.11/min | €0.0018/sec |
| Enterprise | €0.07/min | €0.0012/sec |
No surprises: You can set spending limits to prevent unexpected charges. We’ll notify you when you’re approaching your limit.
Billing
Monthly vs Yearly
Save up to 17% with yearly billing:| Plan | Monthly | Yearly (per month) | Savings |
|---|---|---|---|
| Starter | €20 | €16.67 | 17% |
| Business | €89 | €74.17 | 17% |
| Enterprise | €240 | €200 | 17% |
How Billing Works
- Subscription: Charged at the start of each billing period
- Overage: Charged at the end of the billing period based on usage
- Minutes reset: Included minutes reset each billing period
- Unused minutes: Do not roll over to the next period
Enterprise Features
Dedicated Account Manager
Dedicated Account Manager
Get a dedicated point of contact for technical support, integration help, and strategic planning.
Custom SLA
Custom SLA
Enterprise plans include a 99.9% uptime SLA with guaranteed response times for support tickets.
Volume Discounts
Volume Discounts
Need more than 3000 minutes? Contact us for custom pricing with additional volume discounts.
On-Premise Deployment
On-Premise Deployment
Deploy KugelAudio on your own infrastructure for maximum control and data privacy.
Custom Voice Training
Custom Voice Training
Work with our team to create custom voices trained on your specific requirements.
FAQ
Can I change plans anytime?
Can I change plans anytime?
Yes! You can upgrade or downgrade at any time. When upgrading, you’ll be charged the prorated difference. When downgrading, the change takes effect at the next billing period.
What happens if I exceed my minutes?
What happens if I exceed my minutes?
On paid plans, you’ll be charged the overage rate for additional minutes. On the Free plan, generation will stop until the next billing period.
Do unused minutes roll over?
Do unused minutes roll over?
No, included minutes reset each billing period and do not roll over.
Is there a free trial?
Is there a free trial?
The Free plan is always available with 10 minutes/month. For paid plans, contact us for a trial.
What payment methods do you accept?
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express) via Stripe. Enterprise customers can pay via invoice.
Can I get a refund?
Can I get a refund?
We offer a 14-day money-back guarantee on all paid plans. Contact support for refund requests.